Why can't I shake this feeling?

This whole incident has left me feeling at an impasse. I just can't help but think back to how I felt leading up to the release of Mass Effect 3. The excitement and anticipation for the game was, well, like no other game before. Sure, I've looked forward to games before, but this I had a countdown on phone, I kept updating random friends who couldn't care less. I was excited. Eager to give BioWare my (well my husband's) hard earned money for this game. Then as we both played it I started to develop this uneasy feeling as we made our way to the ending. Now I'm not going to bother going on a rant now about the ending. Given that I am here would indicate that I am not happy with the ending. However, I still refuse to let that ruin the series for me. I don't know if I am pulling the equivalent of covering my ears and yelling 'I can't hear you, la la la la' or what, but I'm just 'over looking' the ending for now. I browse pictures, videos, articles relating to Mass Effect, both good and bad, and I find myself as I said at the beginning at an impasse. I'm left with this wavering feeling I'm indecision. I'm reminded as I'm browsing how amazing and wonderful this series is that it fills me with almost a sense of exuberance towards the game. Then the ending cannot help but creep back into focus and it is like I'm figuratively being punched in gut all over again.

There are people out there who don't understand why we are so bothered by this ending, making the argument that it is just a video game, but honestly, it isn't just a video game, it is a well told story that I have enjoyed for the last five years. As I was sitting trying to decide what next to write I began to think about other stories that people have really enjoyed and how they would feel if that story just ended in a manner that didn't fit with the rest of the book, maybe trying to provide examples might help people understand? (I've got a few Harry Potter and Lord of the Rings ideas if anyone is interested.) Moving on from that side track. I suppose I'm still left reeling and unsure how to feel. I want to love the series and still enjoy it, but the ending still just leaves such a bitter taste in my mouth that it is hard to forget. I just hope with this extended cut they are releasing will give us some of what we expect, I know it isn't going to be everything we want, but I'm holding out hope that maybe I will be pleasantly surprised. I just needed to get this off my chest and see if anyone else felt the same way...